What our customers have to say about Rodriguez Musical Services

Andrew Simon

Principal Clarinetist, Hong Kong Philharmonic

“Talk about a polished, efficient, competent and friendly place to one-stop shop! A much needed niche being filled at the highest level with great customer service in a very friendly manner! Bravi to my friends at RMS!”
Andrew Buckley

Clarinetist, Rochester, NY

“It is a beautiful instrument! The ease of response, the clarity of the sound, and the consistency of the tone color all the way up and down the instrument is incredible! Also, the tune up work that was done on the instrument is truly top notch. It is a real joy to play!”
Kevin Schaffter

Clarinetist & Music Director of MusAid Organization

“My experience with RMS has been the most seamless and enjoyable instrument purchase I have ever made. Their instruments were all beautifully set up, which made choosing an instrument far easier! I cannot recommend them enough!”
Gabriel Campos Zamora

Principal clarinet, Minnesota Symphony Orchestra

“I’m absolutely in love with my new instrument. Alcides’ work truly makes a huge difference in how the instrument plays- in fact, I sometimes forget that I’m paying a bass clarinet. More importantly, my new instrument was selected by a performer: someone who understands the concerns and needs of other performers. I look forward to working with RMS again!”
Patrick Rehker

Clarinetist, Rockford Symphony

“I couldn't be happier with my new set of clarinets. Heather and Alcides are fantastic musicians, so they pick only the top inventory to sell. This makes the whole experience very easy and stress-free. If you are looking for a new instrument(s), they will not disappoint!”
Jason Gibbs

Principal Clarinet, Villages Philharmonic

“I just want to take a moment and say wow! The clarinet overhauls were simply amazing. I really appreciate the time your team spent on the details. I love the fluid action of the key work and intonation adjustments. I am not sure if you know what I mean when I say that these instruments play better than when I had them Brannenized, but they do. Thank you! I will be a returning customer and I will help spread the word about your business!”
Kenneth Long

Clarinet Professor, Georgia State University

“I purchased a gem Buffet R13 Prestige from RMS and couldn't be more happy with it. Alcides' key work is spectacular (and I'm picky) and the overall shopping experience was second to none. I can't recommend strongly enough that RMS needs to be your go-to for excellent professional instruments!”
David Cook

Clarinetist, Wichita Symphony

“My new RC Prestige E-flat clarinet is everything I could have hoped for and so much more! I could not have asked for a better instrument or for better people to work with than Heather and Alcides. The quality of instruments and the friendly, professional service I received through RMS is truly at the highest level available. I will be recommending you to everybody I work with!”
Andrea Levine

Principal clarinet, Louisville Symphony

“I am so excited about the new E-flat! You made the whole process so easy, yet difficult because both instruments you sent were so great. Thank you so much for your and Alcides’ help!”
Victor Carrion

Clarinetist, University of Texas, Austin

“I received my clarinets! First, I have to say that they look and feel like a dream! I can’t tell how happy I am. You now have a customer for life and without a doubt I will spread the word to every clarinet player I know. Thanks Heather and Alcides!”
Bill Crabtree

Clarinetist, Phoenix, AZ

“I received my clarinet today, and I must say that as soon as I opened the case, I was amazed at how beautiful it looked. The only thing more beautiful was the quality of the work. The response of the instrument is flawless as well as the ease in which it now plays. I could not ask for the instrument to feel any better under my fingers. I can’t wait to unleash it at rehearsal tomorrow evening! Thank you for your kindness, professionalism and extraordinary work. You now have a customer for life.”
Diana Haskell

Associate principal clarinet, St. Louis Symphony

“Thank you for such fine instruments! I am thoroughly enjoying breaking them in. They are marvelous!”
Kenneth Graves

Principal clarinet, Mississippi Symphony

“Heather made the process of finding new clarinets so easy! The instruments she picks out are fantastic and she was also super helpful and easy to work with. Thanks again!”
Celeste Markey

New York Free-lance clarinetist

“Heather and Alcides have one of the best clarinet selection services I’ve ever encountered. Heather understands the importance of choosing an instrument that complements and enhances one’s musical voice. The clarinets she selected for me were so on point with what I was looking for that I’m surprised I was able to choose one at all! I look forward to many years of music making with this instrument!”
Abel Cabrera

Clarinetist, Dallas, TX

“Stunning. I’ve definitely fallen in love with my new Tosca, which has only ever been a dream until today. Thank you Heather and Alcides at Rodriguez Musical Services for making this process easy and for upgrading the instrument.”
Kevin Childs

Parent of clarinetist, Chicago, IL

“You aren't going to find a better clarinet shop, period. More than personalized service, more than the highest quality clarinet. If you are even semi-serious about playing clarinet, you simply need to make the journey.”
Susan Bartlett

Clarinetist, The Villages, FL

“I just finished a practice session, and my clarinet is better than ever! It looks like NEW, even where my fingers had worn away the finish. My arthritic fingers are also thankful for not having to work as hard. Thank you so much! You guys are the best!”
Cary Dodson

Free-lance clarinetist, Colorado

“I received my clarinet and wanted to let you know how happy I am with it! It has never played this well, and I wish I had sent it your way when I first purchased it. Thank you so much for the work, and I know I will be sending it again often for tune-ups!”
Ben Fox

Clarinetist, New York, NY

“I played the clarinets in rehearsal, and they're really incredible... better than I expected. Such a good feeling to know the clarinet is going to do everything I ask of it.”
Colleen White

Artist Associate of Clarinet, Willamette University

“The bass came yesterday afternoon, and I love it! The core sound is so rich, and the intonation is awesome! It plays so smooth too. It's a much better horn than what I've been playing on, and I liked that one!”
Jeff O'Flynn

Professor of Clarinet, Utah Valley University

“I recommend RMS to any clarinet player looking for a great instrument. Heather listened to what I needed from a clarinet and could not have done a better job in finding it. The whole process was effortless from beginning to end. The clarinets had an artist-level overhaul and played beautifully out of the box. I could tell that they were excellent instruments and that Alcides's work is impeccable. Heather is a dream to work with and I will be using RMS for future purchases. Thanks!!”
Pedro Alliprandini

Clarinetist, University of Georgia

“Heather and Alcides have the best clarinet selections in the area. I was looking for a Bb instrument, and I tried some R13s, Traditional and Festivals. They all play so well I couldn't believe it. They definitely commit to maintaining their inventory in the best playing conditions. I highly recommend reaching out to them if you are looking for a clarinet. It's was for sure the most friendly and efficient clarinet purchased. They are really great!”
Shaun Flynn

Clarinetist, Chicago, IL

“I was not sold on the idea of purchasing a clarinet through the mail, but Heather made my experience so slick! The clarinets that arrived for me to try during the week were all fantastic with excellent intonation and consistency throughout the registers. To decode that last sentence, it means Alcides did a great job of choosing the instruments before bringing them to the US. Doing that is a lot of work!
I have to mention the excellent tech work done on each of the clarinets too. I was fully intending to bring my new clarinet to my own tech person to be overhauled “correctly.” This was completely unnecessary because the RMS overhaul was outstanding. Chromatic fingerings were in-tune. The key action was delicious. Every little detail was meticulously cared for.
Smart option for students. Perfect for pros. Thanks for making it so easy RMS!”
Brad Whitfield

Second clarinet, Alabama Symphony

“Rodriguez Musical Services is a terrific selection service! I have tried clarinets in many different venues, but never before have I encountered such a variety of high quality Buffet models all in one place! Heather and Alcides were both so helpful and patient through the whole process. As a result, I am very happy with my new set of Tradition clarinets! I cannot recommend RMS enough!”
Joel Wallgren

Clarinetist, Poulsbo, WA

“My clarinet looks and plays like new! It’s like the first day I got it (back in 1999!) Alcides did an amazing job. This is as good as any overhaul I’ve ever had, and I can’t express in words how thankful I am. Seriously, Alcides: you upgraded EVERYTHING. The mechanism is SILENT. There’s no excess key play AT ALL. The seal is air tight- but somehow it still feels like my old clarinet. Expect more business from me in the future. You have a client for life!”
Garrett VanArsdale

Clarinetist, Miami, FL

“Rodriguez Musical Services is phenomenal! I have purchased Eflat and Bflat clarinets from this wonderful company and they exceeded all of my expectations. The clarinets they sent for me to trial at home were just absolutely gorgeous! Plus, they are wonderful people with top-notch customer service. If you are looking to invest in a quality clarinet to take your career to the next level, I can not recommend RMS enough. They are truly the best!”
Timothy Mayfield

Clarinetist, Auburn, WA

“I spent many months searching for the right place to purchase my new Buffet Crampon Tradition 2nd generation Bb clarinet. One company that stood out from all of the others was Rodriguez Musical Services. Their expertise, selection process, and mindset motivated me to contact them and ask a handful of questions I had not seen answers to on their website.

Heather Rodriguez answered my questions promptly, even though she received my email during non-working hours. The clarinet purchase was very smooth and delivery was only 3 days.

The Tradition that I received is flawless. Intonation, pitch, timbre, and resistance were perfect. The unstained grenadilla and silver plated key work is so beautiful. The sound is so beautiful.

I have nothing negative to say about my experience dealing with Rodriguez Musical Services. A top notch company!”

Julia Heinen

Professor of Clarinet, California State, Northridge

“The service from Rodriguez Musical Services was excellent! The choice of instruments was superb, and I was able to easily select two beautiful RC Prestige clarinets. I can recommend them wholeheartedly and know that you'll find your clarinet “voice” with them!”
Keelan McCamey

Clarinetist, Eerie, CO

“I'm a former Air Force musician who's too busy in my new career to do the necessary legwork to find a quality instrument. Heather and Alcides really know their stuff. They made the decision process for my new Bass Cl an easy one... I couldn't be happier! Will definitely contact them in the future for a new Bb and A!”
Griffin Woodard

Clarinetist/Bass clarinetist, Boston, MA

“I just wanted to thank you very much for the beautiful instrument - it is definitely the Mercedes-Benz of bass clarinets! Throughout the many bass clarinets I have tried in my life, none of them actually produced a beautiful and in-tune note on every single pitch. In short, this instrument is a great blessing and I know it will help my musical growth immensely.”
Chris Epinger

Clarinetist, Washington, DC

“This is the best experience I have had buying an instrument. I was able to try out two A clarinets and they both were in great shape and played very well. They clearly are very knowledgeable about clarinets. I highly recommend this business. Professional, helpful and nice.”
Tony Striplen

Bass clarinetist, San Francisco Opera

“I’m loving my new R13 clarinet! Thank you!”
Justin Bulava

Clarinetist, Portland, OR

“Heather and Alcides provided exactly the instrument selection process I was looking for. They understand the process from the point of view of the performer and can offer what many dealers I contacted could not. Heather is an excellent communicator and answered many questions I had along the way. The instruments were hand-selected and Alcides did comprehensive adjustments on all of the instruments I tried so I could make the best decision possible. I doubt you will find a better selection service and hospitality anywhere in the country. I am one happy customer!”
Keith Waibel

Clarinet Instructor, California Polytechnic University

“Rodriguez Musical's work is beyond compare. They are a joy to work with and the quality of their work is among the best, if not the best in the world!”
Patrick Prentice

Clarinetist, University of Miami

“I just want to let you know that the clarinet is wonderful and feels (and looks) like a brand new instrument! You and Alcides have been very kind, professional, and your work is terrific. Thank you again for doing this for me!”
Mickayla Chapman

Clarinetist, University of Michigan

“Heather and Alcides are wonderful to work with! If you are looking for the best quality clarinet from genuinely nice people, RMS is a great choice. I purchased an RC Prestige Bb clarinet from them about 5 months ago, and I love it more and more each day. While shopping around for a clarinet can be very stressful, Heather is very knowledgable and works with you to help you find the perfect horn.”
Matt Rosen

Clarinetist, Mannes School of Music

“RMS is the gold standard for selecting a new instrument. Whether you’re a student, professional, or teacher, they will find you an instrument that fits your voice.”
Eric Bromberg

Clarinetist, Lexington, SC

“I’ve had my new R-13 for several days now, and I’m thoroughly pleased with it! I don’t believe that I have ever played an instrument that has had this level of evenness and intonation throughout every register- nor have I come across an instrument that has the same special resonance as this one!”
Garrett Matlock

Clarinetist, Chicago, IL

“All of the instruments that I tried played with terrific overall sound, tonal consistency, intonation, and mechanical response. Any smart instrumentalist will hope that their buying choice will be made difficult by the consistency of excellence of the instruments they try, and this was certainly my experience at RMS. Here I am, a year since I made my trip to Atlanta, and I am still amazed every time I play the clarinets I purchased from RMS. They are so terrific that I feel unworthy of playing them! I cannot thank Heather and Alcides enough for treating this major experience of mine with such care.”